Recovery Playbook
Recovery Timeline
| Week | Target Appts | Open Slots | Recovered | Remaining | Status |
|---|
Log a disruption. The forecaster recalculates impact and builds a recovery plan.
| Dimension | Standard |
|---|---|
| Recovery window | 14-28 days (2-4 wks) — absorb all displaced patients |
| Max interval gap | 10-12 wks hard cap — never exceed 12 wks without a clinical check / remote image review |
| Tier 1 · Urgent | 7-14 days — surgical prep, RPE activation, heavy mechanics, trauma/pain |
| Tier 2 · High impact | 14-21 days — debonds, NP exams, aligner/appliance delivery fits |
| Tier 3 · Passive | 21-30 days — retention checks, passive archwires, aligners w/ spare trays |
| Virtual triage | 100% remote in 48 hrs — photos/scans, extend aligner wear 10-14 vs 7 days |
| Chairtime flexing | 30-min → 10-15 min rapid checks — doubles daily throughput |
| Week | Target Appts | Open Slots | Recovered | Remaining | Status |
|---|
Pull from PMS: enter available appointments per type for each week. Leave blank = 0.
| Code |
|---|
CA: chair capacity impact. TC/RT: pipeline risk (future).
Est. impact: 40 appointments over 1 day · production delayed
Est. impact: 40 appointments over 1 day · full office shutdown