01
Managed IT
24/7 helpdesk, endpoint monitoring, and automated patch management across your entire fleet.
helpdeskRMMpatching
Managed IT · Cybersecurity · Custom SaaS
We run production
infrastructure.
Not tickets.
IT Pro Partner is the managed services provider that also ships its own software. 24/7 helpdesk, hardened security, automated DR, and a live portfolio of SaaS products built by the same engineers who patch your servers at 3am.
24/7Helpdesk Coverage
99.98%Avg. Uptime
5SaaS Products Live
<15mCritical Response SLA
$ itpp deploy --managed --secure --scaled
[ok] provisioning endpoint monitoring...
[ok] applying patch baseline (247 CVEs closed)...
[ok] Bitdefender EDR + Wazuh SIEM active...
[ok] nightly backup → wasabi-s3 scheduled...
[ok] warm standby failover: READY
[done] infrastructure secured in 4m 12s
$
what_we_do.sh
Full-stack MSP. Zero excuses.
Seven service lines, one team of operators. We manage your infrastructure the way we manage our own — because we run the same stack for our own SaaS products.
01
02
Cybersecurity
Bitdefender GravityZone EDR, Wazuh SIEM, and recurring security audits — layered, not bolted on.
EDRSIEMaudits
03
Cloud Hosting
CloudPanel on netcup/Hetzner infrastructure for WordPress and static sites — fast, self-hosted.
CloudPanelnetcuphetzner
04
Backup & DR
Automated daily backups to Wasabi S3 with warm standby failover. Your RTO is measured in minutes.
Wasabi S3failoverRTO/RPO
05
VoIP
VoIP Simplicity deployment with RingLogix API integration for call routing and analytics.
VoIPRingLogixSIP
06
Network Infrastructure
MikroTik and UniFi deployments, site-to-site VPN — enterprise networking without enterprise overhead.
MikroTikUniFiVPN
07
AI Consulting
Custom AI agents, LLM infrastructure, and model deployment — we build what we sell to ourselves first.
LLM opsagentsdeployment
man itpp-products
We don't just manage infrastructure. We ship on it.
Five live SaaS products, built and operated by the same team running your helpdesk. This is what "we understand production" actually looks like.
TransitPin
LIVE
- NAME
- transitpin — student transportation GPS tracking
- DESCRIPTION
- Real-time driver tracking, parent portal with live ETA, admin dashboard for district fleets.
DRE
LIVE
- NAME
- dre — debt recovery platform for Texas contractors
- DESCRIPTION
- AI claim analysis, DocuSeal e-signing, tiered recovery fee structure.
IntelSight
LIVE
- NAME
- intelsight — competitive intelligence monitoring
- DESCRIPTION
- Tracks competitors' pricing, features, and content changes with AI-powered alerts.
Gift-a-Roast
LIVE
- NAME
- gift-a-roast — AI roast call platform
- DESCRIPTION
- Custom roast calls, singing telegrams, insult hotline. Comedy as a service.
HotNow
LIVE
- NAME
- hotnow — real-time local discovery PWA
- DESCRIPTION
- What's happening near you, right now. Live event and venue discovery, no app store required.
cat pricing.conf
Pricing. In plain output.
No sales calls to find out what a tier costs. Here's the config.
$ itpp pricing --tier starter
STARTER
$997/mo
- 24/7 helpdesk
- Endpoint monitoring
- Patch management
# up to 15 endpoints
$ itpp pricing --tier pro
PRO
$2,497/mo
- Everything in Starter
- Full security suite (EDR + SIEM)
- Automated backup & DR
- VoIP deployment & support
# up to 50 endpoints
$ itpp pricing --tier enterprise
ENTERPRISE
custom
- Everything in Pro
- AI consulting & custom agent builds
- Dedicated infrastructure
- Negotiated SLA
# unlimited endpoints — talk to us
watch -n5 uptime-monitor
Live status. No PR spin.
This is the same monitoring grid we watch internally. If something's down, you'll see it here before we tell you.
Helpdesk API99.99% / 90d
OK
TransitPin99.98% / 90d
OK
DRE Platform99.95% / 90d
OK
HotNow99.97% / 90d
OK
Gift-a-Roast99.91% / 90d
OK
Wasabi S3 BackupLast run 02:14 UTC
OK
Wazuh SIEM0 active threats
OK
RingLogix VoIPLatency 18ms
OK
git branch --list "feature/*"
In Development
Building in the open. Not live yet — check back.
IN DEV
LumaCMS
Multi-tenant digital signage CMS for kiosk and Raspberry Pi displays.
IN DEV
DigLocate
Utility locating and excavation management platform for field crews.
IN DEV
CartMyList / Supply
Amazon affiliate cart integration tools for content creators.
ssh client@portal
Already a client?
Tickets, invoices, and infrastructure reports — all in one portal.
Open Client Portal →./contact --reach-us
Talk to an actual engineer.
No ticket queue for sales inquiries. Reach us directly.