Acceptable Use Policy

Last updated: July 30, 2026

⚠️ This policy applies to all LumaCMS customers, users, and Content displayed on LumaCMS-managed screens. Violations may result in immediate suspension or termination of service.

1. Prohibited Content

You may not display, distribute, or transmit through LumaCMS any content that:

Illegal: Violates any applicable federal, state, or local law or regulation
Obscene or pornographic: Contains explicit sexual content, nudity, or adult material
Hateful or discriminatory: Promotes violence, harassment, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or any protected characteristic
Violent or threatening: Depicts gratuitous violence, encourages self-harm, or threatens harm to individuals or groups
Fraudulent or deceptive: Misrepresents products, services, or affiliations; contains false advertising or phishing content
Copyright-infringing: Content you do not have the legal right to display or distribute
Malicious: Contains malware, viruses, spyware, or other harmful code
Weapons or firearms advertising: Promotes the sale of weapons, ammunition, or related accessories
Tobacco, vaping, or cannabis: Promotes tobacco products, vaping, or cannabis products (except as incidental to a news report)
Gambling: Promotes gambling, casinos, sports betting, or lottery services

2. Prohibited Activities

You may not use the LumaCMS platform to:

Violate any A2P 10DLC, CAN-SPAM Act, Telephone Consumer Protection Act (TCPA), or telemarketing regulations
Send unsolicited commercial messages to any display medium
Attempt to access, modify, or delete another customer's account, content, or settings
Attempt to reverse-engineer, decompile, or disassemble the LumaCMS platform or player software
Use the platform to mine cryptocurrency or perform unauthorized computing
Bypass or circumvent any access controls, rate limits, or security measures
Upload content that infringes on any third-party intellectual property rights
Use the platform for competitive analysis or benchmarking without our written consent
Resell, sublicense, or redistribute LumaCMS services without written authorization

3. Screen Placement & Public Display

You are responsible for ensuring that Content displayed on LumaCMS-managed screens:

Complies with all applicable local, state, and federal regulations regarding public signage and displays
Does not create a public safety hazard (e.g., distracting drivers if visible from roadways)
Complies with Americans with Disabilities Act (ADA) requirements where applicable
Does not violate any premises agreements, leases, or property regulations
Is age-appropriate for the venue where displayed (e.g., no adult content in family restaurants)

4. Player Device Usage

LumaCMS Player devices (Raspberry Pi) must be:

Used only for their intended purpose — displaying LumaCMS content on designated screens
Connected to the internet in a secure, reliable manner
Not modified, overclocked, or repurposed for other tasks
Returned upon termination of service (hardware remains the property of IT Pro Partner if leased, or is yours if purchased)

5. Enforcement

Violation of this Acceptable Use Policy may result in:

Warning with a requirement to remove non-compliant content within 24 hours
Immediate suspension of content display pending review
Temporary or permanent account suspension
Termination of service without refund
Referral to law enforcement for illegal content

We reserve the right to remove any content that we determine, in our sole discretion, violates this policy. We will make reasonable efforts to notify you before taking action unless immediate action is required to prevent harm or legal liability.

6. Reporting Violations

If you see content displayed on a LumaCMS screen that violates this policy, please report it immediately to support@lumacms.com with:

The location of the screen (business name, address)
A photo or description of the content
The date and time you observed it

7. A2P 10DLC & SMS Compliance

LumaCMS does not currently offer SMS/MMS messaging features. If SMS features are added in the future, they will comply with all applicable A2P 10DLC requirements, including:

Registration of brands and campaigns with The Campaign Registry
Proper opt-in consent collection and record-keeping
Opt-out handling (STOP/HELP keywords)
Compliance with CTIA Messaging Principles and Best Practices
Message frequency disclosure in all promotional campaigns

8. Updates to This Policy

We may update this Acceptable Use Policy at any time. Material changes will be communicated via email. Continued use of the Services after changes take effect constitutes acceptance of the updated policy.

LumaCMS is a product of IT Pro Partner LLC. 5710 Ogeechee Road, Suite 200-267, Savannah, GA 31405.